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Frequently asked questions
How do I install Plug and AI in Slack?
Open plugand.ai and click "Add to Slack". Sign in with your Slack workspace admin account, approve the requested scopes, and the bot will be installed. You can then @mention it in any channel or DM it directly.
How do I install PLAI in Microsoft Teams?
Open PLAI directly in Teams, install it from the Microsoft commercial marketplace, or find it via the Teams admin center or the in-Teams app store (search for "PLAI"). A workspace account is provisioned automatically on install, so you can start chatting with the bot right away.
How much does Plug and AI cost?
Plug and AI has a $0/month fixed cost. You pay only for what your team uses — AI provider rates plus a 10% service fee. A team of 10 with moderate usage typically spends ~$35/month.
Does Plug and AI work on free Slack plans?
Yes. @mentions, DMs, /ai commands, image generation, image analysis, and channel summarization all work on free Slack plans. Channel summaries are free when using open-source models.
Which AI models are supported?
300+ models including GPT-5.4, Claude Opus 4.6, Sonnet & Haiku, Gemini 3.1 Pro, Grok, DeepSeek, Llama, Mistral, Qwen and many more. Switch models mid-conversation by mentioning the model name.
How do I contact Plug and AI support?
Fill out the support form above — we read every submission and reply by email within 1–2 business days.